Avan Global Technologies (AGT) respects your privacy. This policy explains how we collect and use personal information when you visit https://www.avanglobaltechnologies.com or contact us about our Microsoft Dynamics 365, Business Central, and Power Platform services.

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1. Information We Collect

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• Contact form details: Your first name, last name (optional), email address, and message.

• Live chat: Messages and any details you choose to share through our live chat.

• Technical data: Like most websites, our hosting provider may automatically record basic data such as IP address and browser type for security and performance.

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2. How We Use Your Information

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• To respond to your enquiry and discuss how we can help.

• To send occasional updates about our services, only if you opt in.

• To keep our website secure and working properly.

 

3. Information Sharing

We do not sell, rent, or share your personal information for anyone else’s use. Trusted service providers, such as our website hosting, email, and live chat providers, process data only on our behalf. We may disclose information if required by law.

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4. Data Retention

We keep enquiry details for up to 24 months after our last contact, unless you become a client or ask us to delete them sooner.

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5. Data Security
We use reasonable technical and organisational measures to protect your information. No online system is completely secure, but we limit access to what’s needed.

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6. Client Project Data
Data we access while delivering services to clients, such as within their Dynamics 365 environments, is governed by our agreement with that client, not by this policy.

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7. Your Rights
You can ask to access, correct, or delete your personal information, or withdraw your consent, at any time. We aim to respond within 30 days.

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8. Changes to This Policy
We may update this policy from time to time. The effective date above shows when it last changed.

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9. Contact Us

For any questions or requests about this policy or your data:​

 

• Grievance Officer: Bramarambika Devi

• Email: sales@avanglobaltech.com

• Location: Avan Global Technologies, Vijayawada, Andhra Pradesh, India